This privacy policy describes how Dizzion, Inc. (“we” or “us”) collects, uses, shares, and protects the personal information that you give us when you use this website, or our software or services.

We reserve the right, at any time, to modify this privacy policy. If we make revisions that change the way we collect, use, or share personal information, we will post those changes in this privacy policy. You should review this privacy policy periodically so that you keep up to date on our most current policies and practices. We will note the effective date of the latest version of our privacy policy at the end of this privacy policy. Your continued use of the website following posting of changes constitutes your acceptance of such changes.

Collected Personal Information

We may collect certain personal information when you register on our website or fill out a form, such as the following:

• name and job title
• contact information, including e-mail address
• certain demographic information
• information relating to product and service interests

Use of Personal Information

The personal information that we collect from you may be used in one or more of the following ways:

• To personalize your experience: Your information helps us to better respond to your individual needs.
• To improve our website: We continually strive to improve our website based on the information and feedback we receive from you.
• To improve our products and services: We also continually strive to improve our products and services based on the information and feedback we receive from you.
• To improve customer service: Your information helps us to respond more effectively to your customer service requests and support needs.
• For marketing purposes: We may use your personal information to provide information about our products and services. The e-mail address you provide may be used to send you information and updates pertaining to your services, in addition to receiving occasional company news, updates, related product or service information, etc.

Sharing of Personal Information

In addition to the specific situations discussed elsewhere in this privacy policy, we may share your personal information in the following circumstances:

• Service Providers. We may share your personal information with third parties who perform services on our behalf that are necessary for the orderly operation of the website. Among other things service providers may help us perform website hosting, design, maintenance services, database management, web analytics, analytics, billing, payment processing, fraud protection, credit risk reduction, marketing, or any other use set out in this privacy policy. Access to your personal information by these service providers is limited to the information reasonably necessary for the service provider to perform its limited function. We require our service providers to keep the personal information that they are provided with confidential and to comply with all applicable laws.
• Related Companies and M&A Transactions. We may share your personal information with companies that are affiliated with us (that is, that control, are controlled by, or are under common control with us). In addition, if we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or business transfer, we may transfer your personal information to a third party as part of that transaction, including at the negotiation stage.
• Consent. We may ask if you would like us to share your personal information with other unaffiliated third parties who are not described elsewhere in this privacy policy, and we may do so with your consent.
• Legal Compliance. We may disclose personal information in response to subpoenas, warrants, or court orders, in connection with any legal process, or to comply with relevant laws. We may also share your personal information in order to establish or exercise our rights; to defend against a legal claim; to investigate, prevent, or take action regarding possible illegal activities or fraud; to protect the safety and security of other users; or to prevent a violation of our Terms of Use.
• Behavioral-Based Advertising. We participate in behavioral-based advertising. This means that a third party may use technology (e.g., a cookie) to collect information about your use of our website, or our software or services, so that we can provide advertising about products and services tailored to your interest. That advertising may appear either on our website, our software or services, or on other websites.
• Partner or Customer Offerings. We may jointly offer events, promotions, or any other product or service offerings with third party partners or our customers. The personal information that you submit through an event, promotion, or other product or service offering may be combined and transmitted with the registration information related to your account. Third party partners or customers may collect information directly from you, which may be combined with personal information disclosed by us. If you decide to request, enter into, or participate in an event, promotion, or other product or service offering that is offered by us and identified as a joint effort with a third-party partner or customer, the information that you provide may be shared with us and with that identified third party.

Security Measures

We use reasonable efforts to protect your personal information from the risks presented by unauthorized access or acquisition, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access or acquisition of your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to our customers’ needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline all or some of the cookies by using the cookie management tool which can be accessed in our site's navbar at the bottom, titled "Cookie preferences". Using only required cookies may prevent you from a personalized web experience and more relevant advertising.

Choices

You can make the following choices regarding your personal information:

Access to Your Personal Information. You can access your personal information in your account. If our website does not permit you to access your personal information, please write to or e-mail us at the below address to request access to your personal information. We will grant you access to your personal information after verification of your identity.

Changes to Your Personal Information. We rely on you to update and correct the personal information contained in your account. If our website does not permit you to update or correct certain personal information, please write to or e-mail us at the below address. We will promptly correct any information found to be incorrect. Note that we may keep historical information in our backup files as permitted by law.

Deletion of Your Personal Information. You can request deletion of your personal information by submitting a request via email or by writing to us at the below address. We may delete your data after verification of your identity and provided that no exception or exemption to deletion applies.

Promotional E-mails. You may choose to provide us with your e-mail address for the purpose of allowing us to send newsletters, surveys, offers, and other promotional materials related to our website, as well as targeted offers from third parties. You can stop receiving promotional e-mails by clicking the “unsubscribe” links in the e-mails or by contacting us as described below. If you decide not to receive promotional e-mails, we may still send you service-related communications, such as those about your account, to fulfill orders for products and service you have requested, or deliver notifications directly to you through the website.

Behavioral-Based Advertising. We participate in behavioral-based advertising. This means that a third party may use technology (e.g., a cookie) to collect information about your use of our website so that we can provide advertising about products and services tailored to your interest. That advertising may appear either on our website, or on other websites. If you wish to limit third parties’ collection of information about your use of our website, you can exercise your choices by using our cookie consent management tool which is found. Limiting the use of cookies will exclude you from interest-based advertising.

Do-Not-Track. Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time, we do not modify your experience based upon whether such a signal is broadcast.

International Transfers of Personal Information

We are based in the United States of America. If you are from a country outside of the United States of America with laws governing data collection, use, and disclosure that may differ from U.S. law and you provide personal information to us, please note that any personal information that you provide to us may be transferred to the United States of America.

We safeguard and enable the global transfer of personal information.

For personal data from the EU and the UK that is obtained when providing our services, we enter into a contract or other binding legal act under the GDPR law with our customers who are acting as controllers and we are acting as a processor.  As part of the contract or other agreement, we may enter into a Data Processing Addendum with the Standard Contractual Clauses.

When we obtain personal data on our website from data subjects located in the EU or UK, we obtain your consent for collection of cookies prior to collecting this information. You have the right to opt-out of the use of personal data collected by the cookies on the website.

Residents of the European or UK Economic Area

The following applies to individuals in the European or UK Economic Area (EEA).

• Lawful basis for processing. We process your personal information in a lawful manner, as described in the table below. If you have questions about the lawful basis of how we process your personal information, contact us at the address listed in the section titled “Contact Us” below.

We will use your personal information only for the purposes for which we collected it, unless we reasonably determine we need to use it for another reason and that reason is compatible with the original purpose. For example, we consider deidentification, aggregation, and anonymization of personal information to be compatible with the purposes listed above and in your interest, because the deidentification, aggregation, and anonymization of such information reduces the likelihood of improper disclosure of that information.

PLEASE NOTE WE MAY PROCESS YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE OR CONSENT, IN COMPLIANCE WITH THE ABOVE RULES, WHERE THIS IS REQUIRED OR PERMITTED BY LAW.

• Retention. We retain your personal information: (a) for so long as your account is active or as needed to provide you with the website or to fulfill our contractual obligations; (b) as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; and (c) for so long as is necessary for the purposes for which we collected such personal information.

• Your Rights. European and UK data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:

• Access. Provide you with information about our processing of your personal information and give you access to your personal information.
• Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
• Correct. Update or correct inaccuracies in your personal information.
• Restrict. Restrict the processing of your personal information.
• Object. Object to our reliance on our lawful basis as the basis of our processing of your personal information that impacts your rights.
• Delete. Delete your personal information.

When we receive your request, we may ask you to verify your identity before we can act on your request. We may withhold information where we are required by law to do so or if the search for that information would require disproportionate effort or have a disproportionate effect to, for example, the cost of providing the information, the time it would take to retrieve the data, or how difficult it may be to obtain the information requested.

If you are a resident of the EEA or UK and would like to exercise any of these rights, please submit your request to the address listed in the section titled “Contact Us” below. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection authority in your jurisdiction. You can find your data protection regulator here.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy policy. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about linked websites.

Contact Us

If you have other questions about this privacy policy, please feel free to contact us at: info@dizzion.com or Dizzion, Inc., 18756 Stone Oak PkwySuite 200 San Antonio TX 78258.

If you believe that we have operated in a manner inconsistent with or in violation of this privacy policy, please write to or e-mail us at the above address.

VeraSafe Contact Info

Dizzion’s designated EU/UK representative is VeraSafe. Contact information for VeraSafe is as follows:

In the Netherlands: VeraSafe Netherlands BV Keizersgracht 391 A 1016 EJ Amsterdam

The Netherlands Contact form: Contact an Organization Participating in the VeraSafe Data Protection Representative Program | VeraSafe

‍In the United Kingdom: VeraSafe United Kingdom Ltd. 37 Albert Embankment London SE1 7TL

United Kingdom Contact form: Contact an Organization Participating in the VeraSafe Data Protection Representative Program | VeraSafe

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Last Updated: November 18, 2024

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